We want you to feel safe and comfortable and have therefore taken the utmost safety and hygiene measures to ensure this.
- We have reduced capacity.
- We have intensified cleaning and disinfection protocols.
- We have placed hygiene stations with alcohol-based gel along the entire route.
- We have installed information elements indicating the measures to follow during your visit and signs to make the route easier for you.
- We offer online ticket sales by time slot.
- We have closed our locker service.
- We have installed disinfection mats at the entrance to the museum.
- We have temporarily removed or disabled most of the interactive sound stations and touch screens and routes through certain leisure or scenic spaces have been outlined because of their small dimensions and difficult ventilation.
- We have temporarily removed leaflets and other printed materials and have made them available for download on the Museum’s website.
- We have established measures to maintain the proper functioning of ventilation units and air treatment equipment.
Measures for your visit
- Use your mask and wear it throughout your visit.
- Wash your hands with the alcohol-based gel at the entrance to the museum and at various properly indicated points.
- Keep a safe distance of 1.5 metres from other visitors during your visit and avoid forming groups.
- Follow the recommended circuits to enter the different spaces as well as the direction of the visit in the exhibitions.
- Minimise your use of the lift and ensure that it is available to people who need it for mobility reasons or to access our library and restaurant.
- You are not allowed to enter the museum with large backpacks and bags, scooters, skateboards or bicycles.
- Avoid touching display cases and information panels.
- Follow the information and recommendations of customer service staff.
- We recommend that you visit without a backpack, bag or scooter.
Thank you for your collaboration.
- The safety measures taken have given the Museum a total capacity of 582 people, with a maximum of 502 visitors to the permanent exhibition and 40 to the temporary exhibitions.
- We have designed 90-minute time slots to ensure that the maximum capacity of visitors in each room is not exceeded. You can choose the time slot of your visit when purchasing your tickets online.
- We recommended that you buy your tickets online on the Museum’s website. You must also do this when tickets are free or there is free entrance to the public.
- Cards (or other contactless systems) are the preferred means of payment at the ticket counter. The terminal will be cleaned and disinfected after each use. The use of cash is to be avoided to minimise the exchange of money.
- Please inform the staff if you have any hearing difficulties and they will provide you with written information.
Audio guides and interactive items
- Museum audio guides can be consulted from your phone. Remember to bring your own headphones.
- Interactive items that remain available to the public have gloves and alcohol-based gel to be used by anyone wanting to handle them.
- Contact the Museum in advance for any enquiries about its collection.
- An appointment system has been set up to access the Josep Benet Library in the Centre for the Contemporary History of Catalonia.
- The restaurant terrace is open and we recommended that you make a reservation by calling 93 221 00 50 or writing to firstname.lastname@example.org
If you have any doubts about these measures or other situations that may arise in order to visit the museum or to use the centre’s services, please call us at 93 225 47 00 or write to email@example.com